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Terms and Conditions of Ticket sales

 

  • No duplication will be issued for lost or stolen tickets.
  • Tickets are non-refundable and non-transferable.
  • The resale of tickets is strictly prohibited.
  • Amour Singapore reserves the right to refuse admission to any persons whose conduct is disorderly or unbecoming or pose a threat to security.
  • Entry to the Venue will be subject to the Venue’s prevailing terms and conditions of entry.
  • Any photography, audio or video recording of the performance is strictly prohibited during the event.
  • All tickets must be collected within the time periods stipulated for your chosen delivery method. No refunds will be made for uncollected tickets.
  • The Ticket Holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances and recording devices.
  • Amour Singapore may postpone, cancel, interrupt or stop the Event due to adverse weather, dangerous situations, or any other causes beyond its reasonable control.
  • Amour Singapore has no control over the maintenance or management of the Venue, or the organisation or management of the Event. Amour Singapore, its agents and employees shall not be liable for any death, personal injury (unless such death or personal injury was caused by the negligence of Amour Singapore).
  • If an Event is postponed or cancelled, a Postponement Publicity Notice or a Cancellation Publicity Notice (collectively, the “Notices” or individually, a “Notice”) respectively shall be placed in the media by Amour Singapore.
  • Amour Singapore may add, withdraw or substitute artistes and/or vary advertised programmes, Event times, seating arrangements and audience capacity without prior notice.
  • By providing any personal data to Amour Singapore, you agree that Amour Singapore shall be entitled to use and process such data in accordance with its Privacy Policy
  • Singapore law shall govern the sale of all tickets and you agree to submit to the exclusive jurisdiction of the Singapore courts.

 

 

 

Twelve Travel Private Limited’s Privacy Policy

Twelve Travel Private Limited respects the privacy of all our customers and business contacts, and is committed to safeguarding the personal data you provide to us. Please read this Privacy Policy to learn more about the ways in which we collect, use and protect your personal data. We want you to fully understand our privacy practices. If you have any questions, please send an email us at info@twelvetravel.com

 

Overview
This Privacy Policy applies to the services available on or through Amour Singapore website at www.amoursingapore.com and all related domains and sub-domains (“Site“).

This Privacy Policy describes the data that we collect from you and how we may deal with that data, in the course of our normal business operations.

Access to and use of the services available on or through the Site is conditional upon acceptance of SISTIC’s Conditions of Access, into which this Privacy Policy is incorporated by reference and which this Privacy Policy is an integral part of. By accessing and/or using the services available on or through the Site, you hereby acknowledge you have read Twelve Travel’s Conditions of Access and this Privacy Policy, and that you are expressly agreeing to the Conditions of Access and expressly consenting to our collection, use and disclosure of your personal data in accordance with this Privacy Policy. If you do not agree to the Conditions of Access and/or do not consent to such collection, use and disclosure of your personal data, please do not access or use the services available on or through the Site.

 

Privacy Policy
1. Data collection and use

  1. We collect your personal data

For Twelve Travel Private Limited’s use:

  1. We collect your personal data in our own capacity and for our own use, and such use of your personal data by Twelve Travel shall be governed by the terms of this Privacy Policy.

 

For the promoter’s use:

  1. In relation to your booking for a specific show, event or attraction (each an “Event“), we collect your personal data as ticketing agent and data intermediary on behalf of the promoter and venue operator of the Event (each a “Transacting Party“), for the Transacting Party’s use for the purposes of ticket sales, Event administration, providing Event-related services, processing bookings or tickets for admission to the Event, or other related activities (collectively “Event Administration”), and providing you with their marketing materials where you have consented to receiving them. The Transacting Party will have to contact you for additional consents if it wishes to use your personal data for any other purpose.

 

We collect and use your personal data to allow us to provide services and features to meet your needs, and to customize and improve our services to make your experience more secure and convenient. We only collect personal data about you that we consider reasonably necessary for achieving these purposes

 

  • If you choose to use our services, we may require you to provide contact and identity information and other personal data as indicated on the forms throughout the Site. Where possible, we will indicate which fields are mandatory and which fields are optional.

 

  • In general, we collect and use your personal data to facilitate our provision of the services requested by you. We will maintain a file about you and your use of our services. We will collect, use and retain the data in your file, and such other data that we may obtain from time to time in connection with your current and past activities on the Site, for as long as the purpose for which the data is collected continues or where otherwise necessary for legal purposes or the purposes of our normal business operations. Thereafter, we will destroy or delete the data, or remove the means by which the data can be associated with you. The abovementioned purposes may include but are not limited to: resolving disputes; troubleshooting problems; helping promote secure trading; collecting fees owed to us; conducting surveys, obtaining customer feedback and measuring consumer interest in our products and services; communicating with you (including on behalf of promoters or venue operators from whom you have purchased a ticket); customising and optimising your experience on the Site; detecting and protecting us against error, fraud and other criminal activity; and such other purposes as may be notified to you before or at the time of collection or use of the data.

 

  • We may also look across multiple users to identify problems or resolve disputes, and in particular, we may examine your personal data to identify users using multiple user-IDs or aliases. We may also compare and review your personal data for errors, omissions and/or accuracy.

 

  • Under some circumstances, we may require certain financial information from you. We use your financial information (including credit card information) only to verify the accuracy of your name, address, and other information, to detect any fraud or other criminal activity, and to bill you for your use of our services.

 

  • We automatically track certain information based upon your behaviour on the Site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users in general and you in particular. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next access (whether this URL is on the Site or not), your computer browser information, and your IP address.

 

  • We use data collection devices such as “cookies” on certain pages of the Site to promote trust and security, help analyse our web page flow and measure promotional effectiveness. “Cookies” are small files placed on your hard drive that assist us in providing our services. We may offer features that are only available through the use of a “cookie”. We also use cookies to reduce the number of times you need to enter your password. Cookies can also help us provide to you information that is targeted to your interests. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies (if your browser permits you to do so), although in that case you may not be able to use certain features on the Site and you may be required to enter your password more frequently during a session on the Site.

 

  • Sharing with and Disclosure to Third Parties

 

  • As a matter of policy, your personal data will not be shared or disclosed to third parties (whether for their marketing purposes or otherwise) without your consent. However, we reserve the right to disclose your personal data to our third party service providers (including any third party service provider which hosts or manages data from this Site; credit, debit and charge card companies, banks and other entities processing payment instructions given by you through this Site; lawyers; auditors; our ticketing outlets and agents and any other agents or subcontractors acting on our behalf), government or regulatory authorities, and/or promoters or venue operators for the purpose of Event Administration, to the extent required in the normal course and scope of our business in the provision of our services, and where required or permitted by applicable law, statute, stock exchange regulation or by-law, regulatory or governmental order or court order. Our promoters and venue operators may in turn disclose your personal data to their third party service providers to the extent required for Event Administration.

 

  • Security

 

  • Your privacy is important to us. We put in place reasonable security arrangements (which shall at least be equivalent to industry standard practices) to protect your privacy and personal data, in such manner and to such extent as we deem reasonably appropriate to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. However, there is no such thing as “perfect security” and we do not guarantee in any way, and you should not expect, that your personal data or private communications will always remain private and/or safe from any abuse or misuse by third parties.

 

  • Your personal data to be used by Twelve Travel Private Limited is stored on Twelve Travel’s servers located in Singapore. We use such procedural and technical safeguards as we deem reasonably necessary to protect your privacy and to protect your personal data against loss, theft and unauthorised access, collection, use, disclosure, copying, modification or disposal. Such safeguards include but are not limited to the use of encryption, firewalls and Secure Socket Layer technology. We will also employ the appropriate security techniques to reasonably protect data against loss, theft, and unauthorized access, collection, use, disclosure, copying, modification or disposal by users inside and outside Twelve Travel Private Limited

 

  • Twelve Travel Private Limited protects the personal data it collects in a secure database with important data being encrypted, and the database servers are hosted in a protected data center. Twelve Travel Private Limited employees are required, as a condition of their employment, to treat personal data held by Twelve Travel Private Limited as confidential, and to maintain the confidentiality of that personal data.

 

 

  • As “perfect security” does not exist, Twelve Travel Private Limited does not represent or warrant that there will not be, and hereby disclaims any responsibility or liability directly or indirectly arising out of or in connection with, any loss, theft, or unauthorised access, collection, use, disclosure, copying, modification, disposal or similar actions with regard to any data held or maintained by us.

 

  • You are advised to contact the relevant Transacting Party if you wish to find out how it stores your personal data. If you wish to obtain the contact particulars of the Transacting Party, you may call us at our hotline +84 1645143326

 

 

  • Accessing and Updating your Data

 

  • If you wish to access, update or otherwise change or remove any personal data that you provide for Twelve Travel Private Limited use, please contact us at: our hotline +85 1645143326 for assistance.

 

  • Changes to the Privacy Policy

 

  • Twelve Travel Private Limited reserves the right to amend its prevailing Privacy Policy at any time and will place any such amendments on this Site.

 

  • Governing Law

 

  • This Privacy Policy is governed by and shall be construed in accordance with Singapore law, without giving effect to any principles of conflicts of law. By accessing this Site and providing personal data or information requested, you agree to submit to the non-exclusive jurisdiction of the Singapore courts.

 

  • Contact Twelve Travel Private Limited

 

If you have further questions about this Privacy Policy or wish to contact us regarding our privacy practices and policies, please do not hesitate to contact us at: info@twelvetravel.com . You can also write to us at 218 Bishan Street 23 Singapore 570218

 

Conditions of Access of AmourSingapore.com

 

Access to and use of the services available on or through this site is conditional upon acceptance of these Conditions of Access (which incorporate by reference Twelve Travel Private Limited’s Privacy Policy). By accessing and/or using the services available on or through this site, you are expressly agreeing to these Conditions of Access, and by providing any personal data through this site, you are expressly consenting to our collection, use, processing and disclosure of your personal information in accordance with the Privacy Policy. All ticket sales are subject to the Terms and Conditions of Ticket Sales. Twelve Travel Private Limited forbids the use of any robot, spider, automatic device, manual process, software or routine which may interfere with the proper operation of this website or any transactions being conducted on this website. If you do not agree to these Conditions of Access and/or do not consent to such use and disclosure, please cease to access or use the services available on or through this site.

 

Disclaimer
The information and materials contained in this website, including but not limited to the text, graphics and hyperlinks, are provided on an “as is”, “as available” basis. Twelve Travel Private Limited does not warrant the accuracy, adequacy, completeness or timeliness of, and expressly disclaims any and all responsibility or liability directly or indirectly arising out of or in connection with any errors or omissions in, all such information and materials. Twelve Travel Private Limited does not give any warranty of any kind (whether implied, express, statutory or otherwise), including but not limited to the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality, fitness for a particular purpose and freedom from computer virus, in conjunction with the information and materials on this website, and hereby disclaims all such warranties.

Intellectual Property Notice
The trade marks, copyrights and other intellectual property in this website and all information and materials contained in it are owned by Twelve Travel Private Limited, its licensors and/or its professional advisors. No part of this website or of any information or materials contained in it may be reproduced, adapted, communicated, transmitted or distributed in any manner or by any means, stored in an information retrieval system or otherwise used or dealt with in any way, without the prior written permission of Twelve Travel Private Limited.

Exclusion of Liability
Twelve Travel Private Limited shall in no event be liable for any damages, loss or expense (including but not limited to direct, indirect, special, consequential or punitive damages), or any economic loss (including but not limited to loss of profits, loss of business, loss of opportunities, loss of goodwill or cost of cover) arising in any way from or in connection with:

  1. (1) Any access, use or inability to access or use this website;
  2. (2) Any reliance on any part of the contents or materials contained in this website;
  3. (3) Any system, server or connection failure, error, omission, interruption or unavailability, or any delay in transmission or any computer virus; or
  4. (4) Any use of or access to any website to which this website hyperlinks,

Regardless of whether Twelve Travel Private Limited or its agents or employees are advised of the possibility of such damages, losses and/or expenses, and regardless of whether such damages, losses and/or expenses were within the contemplation (whether actual, subjective, objective, reasonable or otherwise) of Twelve Travel Private Limited or its agents or employees or yourself. Any hyperlinks to any other websites are not an endorsement or verification of such other websites, and any use of or access to such websites is at your sole risk. This clause shall take effect to the fullest extent permitted by law

Governing Law and Jurisdiction
You hereby agree that Singapore law shall govern these Conditions of Access and your access and/or use of the services available on or through this website, and you also hereby irrevocably submit to the exclusive jurisdiction of the Singapore courts.